Truckvisor runs two text programs, both opt-in — and nothing else. We do not send marketing or promotional text messages, and we never text a number that has not asked us to.
1. Account verification codes — one-time. Truckvisor is trucking software: a driver confirms their own mobile number so that, before their pay is routed to a bank account, we can show the number on file is really theirs. A code is sent only in response to a request the person holding that handset just made.
2. Document expiry reminders — recurring, opt-in only. A driver who opts in is texted when a required qualification document — medical card, CDL, or hazmat — is approaching or past its expiry date: at most three reminders per expiring document, sent 7 days before, 1 day before, and on the day it expires. Reminders for that document stop automatically once a renewed copy is uploaded.
Reminder texts begin only after a carrier's registration of this program is complete, and never without the driver's own opt-in.
Opt-in happens inside the Truckvisor Driver app (iOS and Android). A driver opens their own profile, taps their phone number, types the mobile number they want to confirm, and taps Send code. That tap is the consent, and it sends exactly one message. No number can be entered by anyone else — the office cannot opt a driver in, and there is no other path by which Truckvisor obtains a number to text.
Privacy Policy·Terms of Service
The opt-in screen in the Truckvisor Driver app.
After verifying their number, a driver may turn on Text me document reminders on their own profile screen in the Truckvisor Driver app. Only the driver can do this — the office cannot opt a driver in.
The reminders opt-in as it appears in the Truckvisor Driver app.
Truckvisor shows two separate consent disclosures, one per program, each directly above the control that grants it.
Account verification codes:
By providing your phone number and tapping Send code, you agree to receive SMS account verification codes from Truckvisor at that number. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes.
Document expiry reminders:
By turning on Text me document reminders, you agree to receive recurring document expiry reminder texts from Truckvisor at your verified number — up to three reminders per expiring document. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes.
Both disclosures appear on their opt-in screens directly above the button that grants consent, together with links to our Privacy Policy and Terms of Service.
Account verification codes
| Brand | Truckvisor |
|---|---|
| Program | Account verification — one-time passcodes |
| Who receives messages | Drivers who enter their own mobile number in the Truckvisor Driver app and tap Send code |
| Message frequency | One message per request. Message frequency may vary; a driver may request at most 3 codes per hour, and most request one, once. |
| Cost | Message and data rates may apply, depending on your mobile plan. Truckvisor does not charge you for these messages. |
| Sample message | 482913 is your Truckvisor verification code. It expires in 10 minutes. |
| Opt out | Reply STOP to any message |
| Opt back in | Reply START |
| Help | Reply HELP, or email support@truckvisor.io |
Document expiry reminders
| Brand | Truckvisor |
|---|---|
| Program | Document expiry reminders — recurring, opt-in only |
| Who receives messages | Drivers who turn on Text me document reminders on their own profile in the Truckvisor Driver app, after verifying their number |
| Message types | Document expiry reminders — medical card, CDL, and hazmat |
| Message frequency | Up to three texts per expiring document: 7 days before, 1 day before, and on the day it expires. Message frequency may vary. |
| Cost | Message and data rates may apply, depending on your mobile plan. Truckvisor does not charge you for these messages. |
| Sample message | Your CDL expires in 7 days. Upload a renewed copy in the Truckvisor Driver app to stop these reminders. |
| Opt in | The Text me document reminders toggle on the driver's own profile screen — the driver only; the office cannot opt a driver in |
| Opt out | Reply STOP to the reminders number, or turn the toggle off in the app |
| Sender | A dedicated Truckvisor reminders number — verification codes are sent from a separate number |
| Help | Reply HELP, or email support@truckvisor.io |
Verification codes. Reply STOP to any message and we stop texting that number. Reply START to opt back in, or HELP for help. You can also email support@truckvisor.io and we will handle it.
Opting out has one consequence worth knowing: we can no longer confirm that number, which may prevent you from setting up direct deposit until you confirm a number you can receive texts on.
Document expiry reminders. Reply STOP to the reminders number and Truckvisor stops reminder texts, confirming with one final message; turning the toggle off on your profile screen in the app does the same. Uploading a renewed copy of a document also ends that document's reminders automatically. Verification codes are sent from a different number and are unaffected by stopping reminders.
No mobile information — your phone number or your consent to be texted — is shared with third parties or affiliates for promotional or marketing purposes. Your number is passed only to our messaging provider for the sole purpose of delivering the message you requested. The full detail is in our Privacy Policy.
Questions about this program: support@truckvisor.io.